Quality & Compliance Specialist
WaythroughQuality & Compliance Specialist
Location: Home-based within Yorkshire or Northwest due to travel required across the services within the region.
Working Hours: 26 Hours per week
Contract Type: 10 -12 months Fixed Term Contract
Salary: £38,960 - £56,010 FTE
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
An exciting secondment opportunity has become available for a motivated, self-driven individual with knowledge of audit, inspection and reporting to join the Quality and Compliance team working across substance misuse, housing and community services in the Waythrough Yorkshire and Northwest region.
As a quality and Compliance specialist you will provides independent assurance across the Yorkshire and Northwest region of Waythrough, ensuring services meet quality, regulatory, and contractual standards.
Operating independently from operations, the postholder leads internal inspections, monitors and provides assurance of the management of complaints and incidents, supports regulatory readiness, and maintains a learning loop to drive continuous improvement and contribute to governance, assurance, and learning systems.
To apply for this opportunity, you will require the agreement from your current line manager to ensure they can cover your current role whilst you are seconded to the Quality and Compliance team.
Key Duties
Lead internal inspections across services to ensure compliance with regulatory, contractual, and organisational standards
Produce clear, evidence-based reports identifying risks, strengths, and required improvements
Support and monitor quality improvement plans to drive continuous service improvement
Provide expert guidance to operational teams on regulatory requirements (e.g. CQC, Ofsted) and inspection readiness
Oversee and assure the effective management of complaints, incidents, and safeguarding practices
Identify, assess, and escalate compliance risks, supporting strong governance and assurance processes
Analyse performance data and trends to inform decision-making and organisational learning
Deliver training, briefings, and guidance to promote a culture of quality, compliance, and continuous improvement
Work collaboratively across teams while maintaining independent oversight and assurance
What you'll bring
Experience supporting service improvement and driving quality standards
Confident communicator with the ability to influence and engage stakeholders at all levels
Ability to work independently while building effective working relationships across teams
Relevant experience in using System One, Reporting and the Hub
A desired understanding of regulatory frameworks such as CQC, Ofsted, or equivalent
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
Pension scheme with 4.5% employer contribution, matched up to 6.5%
Life assurance (3× annual salary)
Enhanced sick pay and family-friendly pay
Birthday leave and the option to buy up to 5 extra days’ annual leave
Professional fee reimbursement for relevant qualifications
24/7 online GP access and Employee Assistance Programme
Recognition and long service awards via our Way to Go and Aspirations portals
£500 Recommend a Friend bonus
Cycle to Work scheme and Credit Union membership
Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Closing Date:
2026-07-08