Casual Recovery Worker (Leicester)

Casual Recovery Worker

Location: Leicester

Contract: Casual, Part-time
Salary: £13.45 per hour

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

About You

You're a caring, compassionate and reliable individual who genuinely enjoys helping people rebuild their confidence and independence. You communicate well with people from all walks of life, remain calm under pressure and enjoy working as part of a supportive team.

Whether you already have experience supporting people with mental health needs or you're looking to begin a rewarding career in the sector, we'd love to hear from you. Full training will be provided, so the most important qualities are empathy, resilience, a positive attitude and a genuine desire to make a difference.

You'll be flexible, able to work independently when required and willing to work across a rota that includes evenings, weekends and bank holidays as part of a 24-hour service.

About Box Tree Farm

Box Tree Farm is a 24-hour Mental Health Crisis House providing short-term recovery-focused support for adults aged 18 and over experiencing a mental health crisis.

Operating 365 days a year, our dedicated team works together to provide a safe, supportive environment where people can begin their recovery journey. We believe recovery is possible for everyone, and by providing the right support at the right time, we empower people to regain confidence, independence and hope.

What You'll Do

As a Casual Recovery Worker at Waythrough's Box Tree Farm Crisis House, you'll support adults experiencing a mental health crisis within a recovery-focused environment.

Working alongside individuals, you'll help develop personalised support plans that promote recovery, independence and wellbeing. Every person's journey is different, and you'll play an important role in helping them achieve their personal goals.

Your responsibilities will include:

• Providing compassionate, person-centred support to individuals in crisis.
• Building trusting relationships that encourage recovery and independence.
• Supporting people with daily living skills, budgeting and tenancy sustainment.
• Encouraging access to education, employment, leisure and community opportunities.
• Working collaboratively with colleagues and partner agencies to deliver high-quality support.
• Maintaining accurate records and following safeguarding and organisational procedures.
• Contributing to a safe, welcoming and recovery-focused environment.

What We Are Looking For

We welcome applications from people with a wide range of backgrounds.

You'll ideally have:

• A caring, compassionate and non-judgemental approach.
• Excellent communication and interpersonal skills.
• The ability to remain calm and resilient in challenging situations.
• Good organisational and problem-solving skills.
• A willingness to work flexibly as part of a 24/7 rota.
• An understanding of mental health or lived experience is welcomed but not essential.

No previous experience is required, as comprehensive training and ongoing development will be provided.

In return, you'll receive:

• Competitive hourly pay of £13.45 per hour
• Full induction and comprehensive training
• Ongoing learning and career development opportunities
• A supportive and inclusive team environment
• The opportunity to make a genuine difference to people's lives every day

This is a rolling recruitment campaign, so applications will be reviewed as they are received and suitable candidates will be invited to interview throughout the recruitment period.

To review the job description and person specification please click here.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3× annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days’ annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our Way to Go and Aspirations portals

• £500 Recommend a Friend bonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk

Closing Date: