Part-Time Sales Assistant

We are hiring Part-Time Sales Assistants to join one of our exciting stores based in Fosse Park, Leicester.

Please note: this is a part-time role, working 8 hours per week. The ideal candidate will be flexible Monday - Sunday, but mainly working during our busiest days at the weekend.

We don’t look at CVs - just your answers to our application questions about customer service. If you have the availability we’re looking for and show that initial spark for delivering great service, we believe you deserve an interview! All applications are anonymous until the interview stage to help eliminate unconscious bias.

The Role:

As a Sales Assistant, you are the heartbeat of our business. A Sales Assistant lives and breathes our products. We’re seeking passionate team members who are enthusiastic about showcasing our diverse range and going above and beyond for all customers. Your number one objective as a Sales Assistant is to help provide the best shopping experience for our guests. We want to offer the best experience on the high street!

You’ll DEFY ORDINARY by asking insightful questions to understand each customer’s needs and showcase our products with style, piecing together sets, accessories and product add-ons. As a Sales Assistant, you will help create a first-class shopping experience through your exceptional service, attitude and behaviours.

From day one you will receive in-depth training on our products, their specifications including fabric and weather durability, plus product care and recommended product companions, making you a well-rounded FOOTASYLUM Sales Ambassador.

About you:

Don’t worry too much about previous experience. We are looking for friendly, organised people with a positive, can-do attitude. You will be approachable and confident in starting conversations with customers to spark enthusiastic discussions about their needs.

Responsibilities:

• Greet and welcome customers with a friendly and positive attitude.

• Make customers feel like VIPs with your service, ensuring they leave with smiles and a great impression of the store.

• Become a PRO on all our products, helping customers make perfect choices that suit their needs and preferences.

• Provide expert product knowledge and advice to customers.

• Work with colleagues to hit store targets, keeping the shop floor fun and delivering excellent service together as a team.

• Keep the store clean and inviting, maintaining an organised and visually appealing environment.

• Engage in training sessions with enthusiasm, soaking up knowledge to grow both personally and professionally.

• Stay up to date with current trends and product knowledge to effectively assist customers.

• Handle transactions with a smile, ensuring every purchase is the perfect end to a shopping experience.

As a Sales Assistant on the shop floor, you will be the go-to person for customer questions; resolving issues and making sure customers are genuinely cared for.

Diversity:

We recognise and value the importance of diversity to ensure we have a wide range of perspectives when providing services to colleagues and customers. This helps us build great service that customers will love and creates happy teams full of people who want to learn and be inspired by each other’s experiences.

Recruitment process:

We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a group interview to meet the team and see if we’re a good fit for you.

Footasylum is an equal opportunities employer. Please let us know if there are any reasonable adjustments that need to be made prior to attending an interview.

We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the right opportunity for you.

Under 18 working restrictions: If you are under 18, you will not be able to work past 10pm. Some of our stores have extended opening hours over the festive period.

You must bring your Right to Work documentation to the interview in order for us to progress with your application.