Business Administrator

Spire Cardiff Hospital are looking for a detail-oriented and customer-focused Business Administrator to join our team on the bank. In this role, you will ensure the smooth running of administrative processes within the hospital, maintaining strict compliance with Spire procedures and supporting financial processes. 

Key Responsibilities:

• Respond to patient queries professionally and compassionately, both system-based and face-to-face.
• Process billing promptly and accurately, resolving issues and liaising with internal teams and shared services.
• Perform cashiering duties, reconciliations, and post entries to accounting systems.
• Coordinate payments for invoices, consultant fees, and patient refunds.
• Monitor overdue vendor debt and arrange collections where necessary.
• Support other administrative tasks as required.

Who we are Looking For:

Skills: Strong numeracy and Excel skills.

Experience: Accounts Payable, Purchase Ledger, or basic accounts experience (advantageous but not essential).

Behaviours:

• Passion for delivering excellent customer service
• Strong planning and organisational skills
• Problem-solving mindset with a focus on continuous improvement
• Effective communication and collaboration
• High attention to detail and standards
• Ability to handle confidential information and adapt to flexible work processes.

Contract: Permanent  

Shifts available: Part time 22.5hrs per week |  Monday - Friday 09:00 - 17:00

Benefits:

We offer employees a competitive salary as well as a comprehensive benefits package designed to support your wellbeing, both inside and outside of work. This includes:

• 35 days’ annual leave inclusive of bank holidays (pro rata) – helping you maintain a healthy work-life balance
• Access to private healthcare and health insurance options – giving you reassurance and faster access to care
• Gym and wellbeing benefits – supporting your physical and mental wellbeing
• Free on-site parking – making your day-to-day easier
• A supportive team within a leading independent healthcare provider – where you'll feel valued and part of something meaningful
• Employer and employee contributory pension with flexible retirement options – supporting your future
• ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening – helping you stay on top of your health

We commit to our employees well-being through work life balance, on-going development, support and reward.

For further information about this role please contact Alison Roberts on alison.roberts@spirehealthcare.com.

Closing date: We're reviewing applications as they come in, so early applications are encouraged.